Terms & Conditions

Terms & Conditions

Payment: Payment is currently via PayPal or Google Wallet. Using either method to pay for goods is free and you can use most major credit cards. 

Shipping: Postage to the UK ranges from £1.15 to £2.95 (1st class) depending upon the total weight/size of the items you order. You can check the total postage in your Basket prior to placing your order. Postage to Europe is at a standard rate of £3.60, and the rest of the world is a standard rate of £5.30.

Dispatch and Delivery: All orders will be dispatched within 3 working days of receipt of payment. UK orders will be posted by Royal Mail. International orders will be posted by Airmail. If your order hasn't arrived within 10 days for UK orders, or 3 weeks for international orders, please contact us.

Prices & Tax: The price indicated includes VAT at the current rate. International orders may be subject to import duty. Payment of this is the responsibility of the purchaser.

Returns & Refunds: Under distance selling regulations you are entitled to cancel an order within 7 days. If you wish to return an item please contact us. We will send you a postage paid envelope for you to return the item. Once we have received it back we will issue you with a full refund or a replacement item. Please note returned items must be unused/unopened, unless found to be faulty.  

Item Listings & Photograph Colours: Though we try to take photos of all items in the best available light, colours can vary slightly from that shown on the website due to limitations of browser software and monitors. Please bear this in mind when ordering. If you have any questions about an item, please contact us prior to buying. 

Confidentiality: Customer details will only be used for the purpose of preparing and mailing orders. No details will be passed to a third party for any purpose.

Loyalty Card: Please see our Loyalty Card Information page.